Ice Cream Man
In today’s world, gratitude and loyalty is for chumps.
There is nor has there ever been any loyalty in business.
It doesn’t matter how good your product is if another place opens up down the street your customers will try it, especially if it’s cheaper.
Then they’ll come back and tell you it’s crap.
Landlords do raise rents but tenants also move down the street all by themselves. Loyal landlords get screwed by tenants as much as the other way around.