Add me to the list of folks who avoid flying. Except for very unusual circumstances (our Alaska Trip) we prefer to travel by private car. I used to enjoy air travel, but the hassles and inconveniences of the recent experiences have soured me on using the airplane for anything but a major emergency situation. As a retired person I am not faced with the need to ‘get-there’ for any reason demanding FAST arrival.
To stay on topic, Even during the years when air-travel was a major item for me, United was NOT the airline of choice. I was stranded in Denver ONE time and at that point I decided to avoid contact with United and its connection points. The problem was people and service, not Nature and the weather.