When I visited Chicago for the first time, Frontera Grill was on the top of my list of places I wanted to visit. I took a taxi from my hotel, which ended up costing a fortune.
I arrived literally 5 minutes after the last seating for lunch. And they wouldn’t take me. I explained that I was from out of town and had really been looking forward to eating there. No dice. The hostess wasn’t even sympathetic (and I could see empty places to sit).
It left such a bad taste in my mouth that I decided not to return, even though I was there for several more days.