Hey guys, thanks so much for all the replies.
I contacted , they have not gotten back to me yet but hopefully soon.
I don’t know what a dies is my guess would be the part the catches the meat and pushes it into the blade? If that is the part you are talking about we actually (frustratingly) got it replaced a week before the motor blew out. We didn’t replace the blade though, so perhaps that was dull. The Weston #32 1.5HP says it is available on the site, but when I actually go to check out it tells me it is out of stock. I find a similar problem with other websites and I heard the unit was discontinued. Our old Thunderbird was the TB-12GS but when I took it to repair the guy said it wouldn’t be worth it to repair the motor. If you are actually interested in it let me know, I’m pretty sure we are just going to throw it out.
I’m looking for a stand-alone mixer. The link that you shared seems to actually be a higher end version of the exact mixer we had. What I don’t get is, what exactly is different about them? The only way I know do differentiate between mixers is HP and the plate size. The TB-300E that you linked seems to have the same specifications as the TB-12GS we used to have but obviously looks much different. I’m sorry for my ignorance but what exactly differs between them? This information will probably be useful when I convince my boss we don’t need a 1.5HP grinder solely because our kitchen is hot.
We don’t really grind any bones although our pork can get pretty fatty sometimes. It would however be useful if it was possible to grind partially frozen meat. A complaint the guys had with the old unit was that if the meat was still hard from being frozen, the grinder sometimes jammed. The thing is, other people have told me you are actually SUPPOSED to do it that way, and that cold meat and a cold grinder are ideal for ground meat. One guy told me he stores his meat grinder in the freezer and only grinds partially frozen meat.
The last thing about the Thunderbird, is that the repair guy told me all their parts are custom and thus can be annoying/expensive to obtain them.
Once again thanks for all the replies, you guys have been so helpful already.