My opinion of the one in Knoxville is very very good. Every thing is cooked to order. You have to wait a few minutes for the burger but it is very hot and good when you get it. The bread is freshed baked and you can watch it being baked along with their other goodies.
Their condiment bar is outstanding and very well presented. I large selection of three types of hot melted cheese and all the veggies of any salad bar with the exception that they are very pretty.
They may not be the same everywhere but their lunch crowded is packed.
Paul E. Smith